European Auto Care

Rajkoushal a month ago

I brought my 2017 Volvo S60 in for a diagnostic after hearing a burping/vacuum noise near the fuel tank and dealing with a check engine light. I was told this would be a full diagnostic evaluation. What I actually received was a cost estimate for parts and labor (EVAP system + catalytic converter, totaling ~$4,700) with no scan data, test results, or photos showing how they arrived at that conclusion. I asked twice for the actual diagnostic findings — once in person when I picked up the car, and once again in writing — and both times I was given nothing beyond a form saying I declined the recommended repairs. For a $180 diagnostic fee, I expected documentation of what was actually tested, not just a price quote. I ended up taking the car elsewhere for a second opinion. If you're going here for a diagnostic, I'd recommend asking upfront for the scan report and test results in writing before you pay.

P R Edited a month ago

These mechanics and the customer service person were excellent! No more Audi dealerships and I will be a permanent customer for oil changes and any other repairs. This team serviced my 2029 Audi Q8 to replace an AC evaporator and the comprehensive work which included removing the front windshield, the steering wheel and the entire front dashboard was truly professional!!

Alan Mayagoitia Pichardo 2 months ago

I had to take my mini cooper s bacuase the engine light came up on the dashboard. When I arrived they told me about their diagnosis inspection policy and how much that would a cost. After a few hours I received a call and they explained the issue was just the gasoline cap being now faulty and the cost. The shop could have told me anything to make a profit but they didn’t. I paid for the cap and waisted the diagnosis fee. My positive review is not about the cost but about the effectiveness of the diagnosis amd their honesty of the shop. I will come back with my other cars - They have earned a new customer and I hope this helps others find a reliable place for repairs.

Sanghoon Lee 2 months ago

Had an oil change and tire rotation for my 2021 Mercedes E350. The engine oil was slightly overfilled, so I returned. They corrected it promptly without any hassle. I've driven the car several times since, including in 100°F+ Texas heat, and the warning has not returned. I appreciate their honest and professional service.

Trent Beagle 5 months ago

The team’s ability to diagnose, recommend and repair my rare 1991 Mercedes SUV was amazing. Many dealers would not work on it because of the age, but they had the experience to do everything great at a VERY fair price. I would highly recommend this business.